Two hours before pickup, buyers will be shown the exact pickup address as well as a PIN code to be used for confirming that the pickup is completed for them.

During the pickup process, both the buyer and seller must have the OneShop app downloaded with location services on.

Once completing the pickup, the buyer should give the seller their PIN number to enter in their OneShop app. This confirms that the pickup happened successfully.

Failure to properly enable location services or to exchange and enter the PIN may result in order cancellation, as well as fees or penalties for the responsible party. See our No Show policy for more details.