Sellers must offer free shipping on all direct listings.
OneShop offers shipping labels for purchase in the app. When using our labels, the package has tracking, shipping insurance, and delivery insurance automatically.
Sellers who purchase shipping labels on their own have potentially lower guarantees, depending on what is offered by their carrier. If shipping on your own, you must use either USPS or UPS, provide a tracking numebr, and purchase shipping insurance for the enclosed goods.
Sellers have 3 business days to ship all orders, excluding US bank holidays. Failure to meet the fulfillment deadline may result in automatic order cancellation. All sales above $300 must require signature on delivery, barring a carrier-level override by the buyer.
Approved sellers may have the additional option to ship direct from vendor. Applicable listings will be disclosed to buyers in advance, and will not hold the same shipping guarantees or timing estimates as standard seller shipping options. Details about the non-standard shipping estimate must instead be provided in the listing itself.